T-Mobile changing customers off grandfathered plans

(Image courtesy of DSLReports)

T-Mobile has started to send letters out to long time T-Mobile customers that have been grandfathered on plans that are no longer offered. The letter indicates that they’ll soon be migrated over to their new pricing plans. The typical rate package appears to be $45/mo for a select value unlimited voice, text with unlimited 4G data for $45/mo. This plan sounds like a great affordable option, but existing grandfathered users were paying a fraction of the cost for their existing service. According to T-Mobile having multiple rate plans can confuse customers and this simplifies things because someone may talk about a plan that is no longer available confusing a potential T-Mobile customer.
 

US Cellular launches shared data plans

 

CHICAGO (Oct. 14, 2013) – U.S. Cellular (NYSE: USM) is making it easy for customers to manage their data, voice and messaging services with its new Shared Data plans for consumers and small businesses. With these new plans, customers can build the plan that best meets the wireless needs of their families or employees without having to keep track of multiple plans or accounts. These plans are available now, and existing customers are not required to change to a Shared Data plan.

U.S. Cellular's Shared Data plans include unlimited minutes and messaging and provide customers flexibility in choosing a data plan to match how they use their wireless devices. Customers can share a single bucket of data among their smartphones, basic phones, tablets, hotspots and wireless modems. U.S. Cellular offers the most Shared Data options of any carrier and its plans are the only ones in the marketplace that come with a valuable rewards program that recognizes customer loyalty.

Customers can start by selecting the devices, up to 10, that they want on their Shared Data plan. They can then choose the amount of data that matches up with their usage on those devices from plans that start at 300 MB for $40 and go up to 75 GB for $560 per month. Business customers can select up to 25 devices to share up to 100 GB of data for $750 per month. Tethering is included on all plans. Smartphones have a monthly device connection charge of $40, basic phones are $30, hotspots and wireless modems are $20 and tablets can be added for $10 per month.

The following chart shows a sampling of some of the Shared Data plans that customers can choose from.

Monthly Device Connection Charge

Minutes and Messaging

Shared Data Offering

Monthly Recurring Data Charge

Smartphone: $40

Basic Phone $30

Hotspots/Wireless Modems: $20

Tablet: $10

Unlimited on all plans $50 1GB

$60 2 GB

$70 4 GB

$80 6 GB

$90 8 GB

$100 10 GB

Data only plans are available for tablets, hotspots and modems that start at $10 per month for 1 GB of data. The same monthly device connection charges as above apply. For customers with basic phones, U.S. Cellular is offering "Talk and Text Only Plans" that include 450 minutes and unlimited messaging for individuals for $50 and 1000 minutes and unlimited messaging for families at $100 for two lines and $20 for each additional line.
 

AT&T expands LTE coverage to 13 new markets

Late last week AT&T announced that they’ve launched LTE in another thirteen cities across the U.S. The launch helps them get closer to their goal of covering 270 million POPs by the end of 2013. AT&T customers can expect to find LTE in the following new cities: Tuskegee, Ala.; Bloomington-Normal, Ill.; Decatur, Ill.; Pontiac, Ill.; Lewiston-Auburn, Maine; Hickory, N.C.; Jacksonville, N.C.; Sanford, N.C.; McAlester, Okla.; Adjuntas, Puerto Rico; Gillette, Wyo.; Jackson, Wyo.; and Sheridan, Wyo. AT&T says they've expanded coverage in fifteen additional cities, including Detroit, Cleveland, Houston and Denver. Users in a 4G LTE area should be able to expect 5 to 12Mbps download and 2 to 5 Mbps upload on average with many reporting substantially faster speeds.

 

T-Mobile to offer free data roaming to 100 countries


T-Mobile has recently announced “un-carrier 3.0 event”, which will allow customers free data/text roaming to more than 100 countries. Until now all carriers charged very expensive rates to use devices internationally increasing the appeal of unlocking phones. However, with T-Mobile’s new plan customers will not have to worry about expensive international rates anymore and will have data access at EDGE speeds (128-200Kbps roughly). This move technically gives them more overall coverage than both Verizon and AT&T combined when you factor in all the countries where service will be available. The new program called Simple Choice will go into effect on 10/31/2013 and give customers unlimited data and texting and affordable voice at 20 cents per minute.

Poor T-Mobile reception? Get a Wilson Sleek booster
 

Sierra Wireless enters agreement for M2M embedded module and modem assets of AnyData Corporation


Highlights:

  • Expands Sierra Wireless’s global market share leadership in machine-to-machine (M2M)
  • Provides leading position in important Korean market, with established sales channels, long term customer relationships, and advanced 4G technology

VANCOUVER, British Columbia--(BUSINESS WIRE)-- Sierra Wireless (NASDAQ:SWIR) (TSX:SW) today announced it has entered into an agreement with AnyDATA Corporation and its subsidiaries to acquire substantially all of the assets of AnyDATA’s machine-to-machine (M2M) embedded module and modem business. The transaction is expected to close by the end of this month.

Upon completion of the acquisition, AnyDATA’s M2M embedded module and modem portfolio will become part of the Sierra Wireless OEM Solutions product line, and a team of 16 sales and engineering staff from AnyDATA’s Korean subsidiary will join Sierra Wireless. AnyDATA’s M2M embedded module and modem products generated approximately $10 million U.S. in revenue during the last 12 months and the business is modestly profitable.

“With significant market share and established sales channels in Korea, and a proven engineering team, we believe that the AnyDATA M2M business represents an important addition to Sierra Wireless,” said Jason Cohenour, President and CEO of Sierra Wireless. “This acquisition broadens our global reach, enhances our technical capabilities, and expands our market share leadership. We are very pleased to welcome the AnyDATA customers and employees to Sierra Wireless.”

 

Verizon takes most satisfied customer rating in new JD Power Survey


Today JD Power announced that Verizon has won the 2013 U.S. Residential Internet Service Provider Satisfaction Study in the East, West and South regions. The press release indicated that overall customer satisfaction increased among Internet customers to 683 on a 1,000 point scale and more than one-third (38%) of customers have upgraded to premium speed service packages. The biggest factor for customer satisfaction is performance and reliability and within the past year customers that increased their speed recommended faster service to friends/family increasing upgrades to 23% up from 14% last year. Taking an average customers are spending $48 per month on premium speeds while customers on basic Internet are paying $43 per month. In addition to the Cable access Verizon Wireless is also leading the pack with over 500 markets launched with 4G LTE delivering the fastest wireless speeds for cell phones and data devices.
 

Sprint launches their own ‘One up’ phone upgrade program


OVERLAND PARK, Kan. (BUSINESS WIRE), September 20, 2013 - In continuing its commitment to offering customers the best value in wireless, Sprint (NYSE: S) announced today Sprint One UpSM, a new upgrade program that gives customers unlimited talk, text and high speed data while on the Sprint Network plus the ability to upgrade their smartphone every 12 months starting at just $65 a month1. The new program is available Sept. 20 to new and existing customers on Unlimited, My WaySM and My All-inSM plans.

Sprint One Up offers customers an affordable option to upgrade their device more frequently. With Sprint One Up, participating smartphone customers get unlimited talk, text and data for an introductory rate of $65 per month – a $15 per month savings off their Unlimited, My Way standard rate plan and Sprint’s guarantee of unlimited talk, text and data for the life of the line of service2. Sprint One Up is also available for smartphones on the My All-in plan as well as on tablets in combination with tablet plans starting at just $5 a month.

To participate, customers simply purchase an eligible smartphone or tablet and agree to 24 monthly installment payments for the device. For a limited time, customers can enjoy no down payment for the device. After 12 consecutive payments, customers can give back their current device and upgrade to a new smartphone or tablet.

“Sprint One Up is the best value in wireless,” said Sprint CEO Dan Hesse. “The new program gives Sprint customers the ability to upgrade every 12 months and unlimited talk, text and high speed data for just $65. And, unlike other carriers, Sprint guarantees the unlimited talk, text and data for life. No other plan can compare.”

Sprint One Up for Existing Sprint Customers

Existing customers meeting upgrade eligibility requirements also can participate in Sprint One Up. In celebration of this significant launch, Sprint is rewarding current customers with the opportunity to join Sprint One Up through the holidays. Sprint customers who are not yet upgrade eligible, but have had their current phone for 12 months, can give back their current eligible phone and sign up for Sprint One Up, provided they meet the credit qualifications.

Sprint continues its commitment to offer the best value in wireless with Sprint One Up and Unlimited, My Way and My All-in plans. Sprint One Up features:

  • Unlimited talk, text and high speed data on smartphones guaranteed for the life of the line of service starting at $65 a month (excludes surcharges and taxes)
  • Annual upgrades on smartphones and tablets
  • 0% APR monthly installment payments for the device
Poor Sprint Service? Get a signal amplifier to boost reception
 


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