AT&T LTE network has lowest latency


Recently Fierce Wireless and Open Signal released a report showing that AT&T and T-Mobile have the lowest latency when compared against Verizon and Sprint’s LTE networks. Open Signal gets their data from a report of over 1 million consumer devices with ICMP pings sent to Google and then averages them out. In the latest report AT&T just edged out T-Mobile with an average latency of 75ms with Sprint bringing up the rear at close to 100ms off their 4G LTE network. The main reason the other carriers have lower latency is because they’re using 10x10Mhz or 20x20Mhz configurations while Sprint is still using a 5x5Mhz configuration. The lower the latency the quicker you have a response for a page to start loading or better voice quality when making a VoIP (Voice over IP).

Sprint promises 180Mbps peak speed by 2015


Sprint recently spoke at the Light Reading Big Telecom event in Chicago and they stated plans to boost speeds beyond their current “Sprint Spark” network upgrades. By 2015 they plan to offer peak speeds of 180Mbps where customers are currently seeing about 60Mbps in Sprint Spark areas. Right now the Spark network is using a combination of 800/1900/2500Mhz frequencies to deliver tri-band LTE support and adding multiple antenna arrays they can boost speed further. This is done by using eight-transmit and eight-receive (8T8R) at each cell site and will boost the speed with Sprints LTE TDD 2.5Ghz frequency.


Surecall Force 5 Wins Commercial Integrator’s Best award for cell booster technology


Judged by a panel made up of industry integrators, SureCall's patent pending Force5 won the 2014 top award from Commercial Integrator for best cell booster technology, presented at the recent InfoComm Show.

The Commercial Integrator BEST Awards program recognizes superlative solutions for an integration business.  The awards highlight the most noteworthy products and services that can impact commercial integrators' businesses in 2014.  The winners of the BEST Awards were chosen by a panel of industry experts, integrators and the editors of CI and sister publication TechDecisions. 

"The goal of CI BEST Awards, as with all of CI's content, is to offer information that can help integrators become more efficient and more profitable, and we think these innovative products do just that," says Tom LeBlanc, editor-in-chief.

Criteria included innovation, functionality, competitive advantages and benefits to the installer. 

Force5's separate uplink and downlink lanes eliminate signal collisions allowing the fastest 4G data rates in the industry. Introduced in May 2012, it was the first self-contained cell booster on the market to support 2G, 3G and 4G service for every major carrier. The Force5 has become the leading choice of professional installers everywhere. Unlike competing boosters, the Force5 is the only booster that offers:

  • Modular design with each booster covering up to 80,000 square feet with the ability to cover more area with additional boosters
  • Ability to support 100+ simultaneous users
  • SureCall's highly linear design
Large Cellphone-Mate Deployment? Request a volume quote

Sprint now offering satisfaction guarantee with 30 day risk free trial


CHICAGO (BUSINESS WIRE), June 23, 2014 - Sprint (NYSE:S) today announced nationwide availability of HD Voice, as well as 28 new 4G LTE markets and three new Sprint Spark™ markets. To mark the milestones and the network’s improved performance, Sprint also announced a satisfaction guarantee inviting users to experience Sprint service risk-free for 30 days.

“We believe customers will be delighted with the Sprint retail experience, our customer service, and the performance of America’s newest network,” said Dan Hesse, Sprint Chief Executive Officer, “so we’re guaranteeing it.”

After a complete rip-and-replace overhaul of its 3G network and the deployment of 4G LTE in 471 markets, Sprint has transformed its network to deliver faster data speeds and improved call quality, with a marked decrease in dropped and blocked calls. New market launches, coverage expansions, and technical network advancements will continue in the coming months.

Today’s network milestones include:

  • Nationwide availability of Sprint HD Voice, a new Sprint standard for crystal-clear voice calls. Sprint’s HD Voice provides a fuller, more natural-sounding voice, plus noise-cancelling technology that virtually eliminates background noise from places like busy roads or crowded restaurants.1 Sprint currently supports 28 HD Voice-capable postpaid smartphones and 33 prepaid phones. The company estimates approximately 16 million customers are currently using an HD Voice enabled device.
  • 4G LTE in 28 new markets, including Seattle, Cleveland, and San Jose, bringing Sprint’s nationwide 4G LTE footprint to 471 cities covering more than 225 million people. Sprint expects to reach 250 million with 4G LTE coverage by mid-year.
  • Sprint Spark in three new markets (St. Louis, Winston-Salem and Greensboro, N.C.). Sprint Spark is an enhanced LTE service that’s built for data and designed to deliver average wireless speeds of 6-15Mbps and peak wireless speeds of 50-60Mbps today on capable devices, with increasing speed potential over time. Sprint plans to reach 100 million people by year-end with the service. The capability is available in the following 27 cities: Austin, Texas; Baltimore; Chicago; Dallas; Fort Lauderdale, Fla.; Fort Worth, Texas; Houston; Jacksonville, Fla.; Kansas City, Kan./Mo.; Los Angeles; Miami; New York; Newark, N.J.; Oakland, Calif.; Orlando, Fla.; Philadelphia; Provo, Utah; Salt Lake City; San Antonio; St. Louis; Tacoma, Wash.; Tampa, Fla.; Trenton, N.J; Waukegan, Ill.; Winston-Salem and Greensboro, N.C., and West Palm Beach, Fla.
  • 8T8R radios will soon be deployed for improved coverage and signal strength. The new 8T8R radios transmit more data and boost network reliability, giving Sprint Spark customers better coverage and higher data speeds at 2.5GHz. Sprint is currently field testing its 8T8R equipment and expects to begin commercial deployment this summer.
  • International WiFi calling, slated to be available in the coming weeks, will enable customers to make calls and send texts via WiFi in more than 100 countries. The service makes mobile communications possible virtually anywhere in the world and in nearly any network situation.
Poor Sprint LTE reception? Get a 4G LTE amplifier

Pepwave Max HD2 and HD4 MediaFast models simplified


Recently Pepwave announced their new Media Fast Content Caching routers that come with a built in SSD drive. Initially there were several models available with different radios for cellular carriers, but Pepwave has decided to simplify this releasing two SKU’s for the HD2 Media Fast and HD4 Media fast models. Now for 4G LTE us in US, Canada and South America customers can select the MAX-HD2/HD4-MFA-LTE-US-T and customers in Europe, Asia and Australia can use the MAX-HD2/HD4-MFA-LTE-E-T model.

The HD2 MediaFast series feature two embedded cellular radios and a 120GB SSD harddrive where the HD4 MediaFast series offer four embedded cellular radios. The hard drive within the units are designed to cache content to save on bandwidth where you might find multiple people viewing the same webpage or video on the web. Rather than re-downloading the video or content for each user it’s stored locally on the MediaFast router and delivered directly to the user at lighting speed. In addition to content caching the MediaFast models will also track popular URLs and file types so you can monitor exactly what websites and/or files people are downloading over your network.

Large Peplink/Pepwave Deployment? Request a formal quote

Peplink Rocks Challenge, #PeplinkRocks


Peplink is running a new challenge for customers running either Peplink Balance or Pepwave Max equipment. There are two categories customers can enter by using twitter to show their device uptime or usage over the course of a month. To enter you need to tweet #PeplinkRocks with #Uptime and #Usage and include a screenshot of your current device uptime and highest monthly data usage. Previous winners have shown Balance 710’s running 1,131 days and on user managing to rack up 36.7TB of usage in one month! This will go on for each quarter with the next winner to be announced at the end of June. Each winner will receive Peplinks new Balance One unit featuring 1Gbps WAN capability and dual-band 2.4/5Ghz WiFi!

Large Peplink/Pepwave Deployment? Request a volume quote

Pepwave Beta Firmware 6.1.2 available for Balance, Max and Surf SOHO


Today Pepwave has announced beta firmware available for the Balance, Max and Surf SOHO product families. Normally their beta firmware is rock solid but it’s not recommended to run 6.1.2 in any production environments. This new build adds a couple of new exciting features that we’ll be demonstrating in the near future via our YouTube channel. If interested in the beta program you can download the software here - Click: Beta Program Entry Link

New Features

  • Pepmin - Allows access to the WebUI of devices behind a cellular or private IP. This feature gives you on-demand fully secured access to devices behind your native webUI via InControl 2.0
  • Bonjour Forwarding/Gateway - This allows any Apple device to discover each other and share resources (AirPlay, Airprint) even if they’re on different subnets.

Please Note - Right now Bonjour Forwarding is only available on the Balance series and Max HD2/4 series. The Surf SOHO, Max OTG and BR1 units don’t currently support Bonjour forwarding.

Large Pepwave Deployment? Request a volume quote

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